The Role
The Technical Support Specialist role at Strategic Partners LLC rewards curiosity about why people buy as much as skill at making them. At Strategic Partners LLC, a hybrid Technical Support Specialist earns $60,000 - $85,000, owns meaningful projects, and grows with a team that ships fast.
Key Responsibilities
- Brief the Technical Support Specialist team on what's working in this week's market
- Pitch Strategic Partners LLC at $60,000 - $85,000 value without apologizing for the price
- Prospect via cold calls, emails, and social selling to fill the hybrid pipeline
- Carry the demo from screen-share to signature in one sitting
- Lead flat-and-fast go-to-market efforts for products launching in OK
- Translate Customer Journey Mapping dashboards into stories the sales floor actually uses
What You'll Bring
- Calm under the high-growth chaos a mid-level role tends to generate
- 3+ years building trust the slow, unglamorous way
- Comfortable presenting ideas to stakeholders at every level
- Willingness to relocate to Lawton, OK, or to make remote work
- Proven leadership experience guiding mid-level-level initiatives
- Hands-on proficiency with Written Communication, ideally paired with Persuasion
Every product at Strategic Partners LLC reflects the deeply-curious standards our Lawton, OK team holds itself to. You won't find performance theater here; we care what you shipped, not how busy you looked.
We combine $60,000 - $85,000 with flexible remote work, paid volunteer days, and clear opportunities for advancement.
Hiring is happening now, not last quarter, for this Technical Support Specialist seat.
We're hiring, and your application could be the one we've been waiting for.
Skills
- Customer Journey Mapping
- Omnichannel Support
- Salesforce Service Cloud
- Gorgias
- Inbound Call Handling
- Live Chat Support
- Help Scout
- Genesys Cloud
- Zendesk
- Decision Making
- Persuasion
- Written Communication
Benefits
- Pet insurance
- Employee of the Month
- Relocation assistance
- Generous paid time off
- Annual physical and health screenings
- Phantom stock plan
- Hearing aid coverage
- 401(k) Matching
- Community service opportunities
- Paid vacation days
- Spot bonuses and recognition awards
- Yoga Classes