The Role
Our marketing organization is growing fast, and we need a Technical Support Specialist who pairs creative instincts with hard data. Stack the numbers: $47,000 - $67,000, 1 years required, full-time schedule, and a junior seat that grows as fast as you do.
Key Responsibilities
- Win back the accounts a previous Technical Support Specialist let slip
- Walk VA partners through co-marketing they'll say yes to
- Pitch upsells that feel like favors, not invoices
- Hand the Technical Support Specialist crew a territory plan they can actually run
- Run the junior account like it's the only one that matters
- Coach junior reps through their first remote-native negotiation
What You'll Bring
- Strong time-management skills and a bias toward action
- 1+ years building trust the slow, unglamorous way
- Customer-focused outlook with strong interpersonal skills
- Comfort with full-time arrangements and the rhythms of a growth-minded workplace
Lionsgate has quietly become one of the most tinker-friendly names in sales marketing, all from a modest office in Hampton, VA. Disagreement is welcome here, but once we decide, the whole Lionsgate team rows in the same direction.
Open with $47,000 - $67,000, grow your Analytical Thinking under a mentor, lean on full benefits, and flex your hours the way grown-ups should.
This one is current, freshly dated, and very much hiring.
Come find out why people stay at Lionsgate once they get here; the Technical Support Specialist door is open.
Skills
- Outbound Calling
- Verbal Communication
- Ticket Management
- Gorgias
- Genesys Cloud
- Five9
- Active Listening
- Relationship Building
- Empathy
- Analytical Thinking
Benefits
- Personal Days
- Tuition reimbursement
- Equipment and hardware allowance
- Hackathons and innovation time
- Volunteer Time Off
- Performance bonuses
- Maternity Leave
- Charitable donation matching
- Paid certification exam fees
- Continuing education leave
- Travel discounts
- Surrogacy assistance
- Donation Matching