Salary$65,000 - $89,000
ExperienceMid-Level
TypeHybrid
Posted2026-10-15
Deadline2026-12-20
1

The Role

Forget the funnel metaphor for a second: Eastdil Secured's next Technical Support Specialist in Rio Rancho cares about momentum, and Omnichannel Support is how you create it. The mid-level Technical Support Specialist role rewards range — Avaya, Complaint Handling, 3 years — with $65,000 - $89,000 and a seat that grows beyond it.

Key Responsibilities

  • Test three subject lines, kill two, scale the winner
  • Stitch together a referral program Eastdil Secured customers want to share
  • Collaborate with product teams to position new offerings in the Rio Rancho region
  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands
  • Write follow-ups that get answered, not the ones that get ignored
  • Turn a $65,000 - $89,000 budget into measurable empowering growth
  • Build the Rio Rancho reference network that closes deals for you

What You'll Bring

  • The reliability that lets a manager stop checking in
  • Proven leadership experience guiding mid-level-level initiatives
  • Comfort owning the unglamorous middle of a hybrid project
  • Hands-on sales marketing experience that holds up to follow-up questions
  • Adaptability and resilience when facing shifting requirements
  • At least 4 years of standing behind your own estimates
  • Authorized to work in the United States without sponsorship

At Eastdil Secured, our mission is to make sales marketing simpler, faster, and more accessible for everyone in Rio Rancho, NM and beyond. You set the boundaries of your hybrid schedule and we respect them without the side-eye.

Your offer at Eastdil Secured: $65,000 - $89,000, a mentor, generous benefits, and the Rio Rancho, NM flexibility to grow on your own clock.

Currently hiring in Rio Rancho, NM, with a fresh listing as of today.

Curious whether Eastdil Secured is the right move? Hit apply and find out from the inside.

2

Skills

  • Avaya
  • Net Promoter Score
  • Complaint Handling
  • Omnichannel Support
  • Troubleshooting
  • Phone Etiquette
  • Continuous Learning
  • Teamwork
3

Benefits

  • Technology Stipend
  • 529 college savings plan
  • Cell phone plan discounts
  • Flexible scheduling
  • Free financial planning services
  • Travel discounts
  • Bike-to-work program
  • Pension plan
  • Life Insurance
  • Holiday Parties
  • Retention bonuses
  • On-site childcare
  • Flexible Work Arrangements
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