The Role
As a Technical Support Specialist on our quietly-ambitious go-to-market team, you will own the full sales cycle from first touch to close. This Technical Support Specialist role hands junior talent $45,000 - $64,000, a hybrid arrangement in SD, and the latitude to call the shots.
Key Responsibilities
- Coordinate cross-functional launches with creative, product, and operations
- Chase the sales marketing whitespace no rep in SD has worked
- Develop and execute multi-channel campaigns that drive qualified leads for Advisory Solutions LLC
- Analyze campaign metrics and optimize spend against revenue targets
- Wire Presentation Skills and Live Chat Support together so marketing hands sales clean leads
- Find the purpose-soaked hook that makes Aberdeen, SD prospects lean in
- Build the Customer Service report leadership checks before the SD review
What You'll Bring
- Calm under the deeply-bought-in chaos a junior role tends to generate
- Comfort with hybrid arrangements and the rhythms of an ownership-driven workplace
- Strong time-management skills and a bias toward action
- Working knowledge of Phone Etiquette alongside transferable Genesys Cloud chops
- Self-motivated and able to work independently with minimal oversight
- Comfort owning the unglamorous middle of a hybrid project
Advisory Solutions LLC doesn't chase headlines; it just keeps building the agile sales marketing backbone that Aberdeen, SD runs on. We believe great Phone Etiquette work comes from people who feel safe to experiment and occasionally fail.
Here the offer compounds, $45,000 - $64,000 now, mentorship next, benefits throughout, and flexible Aberdeen, SD hours for the long haul.
We refreshed the dates so you know this hybrid role is current.
We review every application carefully, so don't wait to submit yours.
Skills
- Live Chat Support
- HubSpot Service Hub
- ServiceNow
- Genesys Cloud
- Cold Calling
- Time Management
- Phone Etiquette
- Omnichannel Support
- Talkdesk
- Outbound Calling
- Presentation Skills
- Customer Service
- Cultural Awareness
- Leadership
Benefits
- Parental Leave
- Onboarding buddy program
- Signing bonus
- 529 college savings plan
- Domestic partner benefits
- Headspace or Calm subscription
- Legal insurance plan
- Voluntary benefits marketplace
- Certification reimbursement
- Holiday Parties
- Home Office Setup
- Book and audiobook stipend
- Flexible scheduling
- Direct access to leadership
- Coffee Bar