The Role
For the Senior Customer Service Representative who loves a quota and a challenge, this internship role delivers both in equal measure. Few sales marketing roles let you own the whole thing end to end; this senior one in Charleston does, and it pays $78,000 - $112,000.
Key Responsibilities
- Stand up a De-escalation-driven scoring model the whole team believes
- Turn cold sales marketing leads into signed deals across Charleston, WV
- Design landing pages and conversion funnels that turn traffic into customers
- Test messaging variations and iterate based on performance data
- Write follow-ups that get answered, not the ones that get ignored
What You'll Bring
- Willingness to relocate to Charleston, WV, or to make remote work
- 5+ years of QA Monitoring reps, not just QA Monitoring exposure
- Sharp organizational skills and an ability to juggle multiple workstreams
- A WV sensibility, or genuine curiosity about this market
- A steady hand when three priorities all claim to be number one
- Hands-on familiarity with Cross-selling, sharpened by Net Promoter Score side projects
- Proven leadership experience guiding senior-level initiatives
Three things define Renewable Energy Inc: a Charleston address, a feedback-driven culture, and a near-religious devotion to Conflict Resolution. We measure Senior Customer Service Representative success by problems solved, not hours logged at your Charleston, WV desk.
We are offering $78,000 - $112,000, a clear growth track, hands-on mentorship, and the kind of flexibility that keeps WV talent happy.
Recruiting for this internship position is happening in real time, not on a backlog.
Pair your Knowledge Base Management with our QA Monitoring-heavy team and watch what Renewable Energy Inc can build.
Skills
- Knowledge Base Management
- De-escalation
- Net Promoter Score
- QA Monitoring
- Technical Support
- Cross-selling
- Conflict Resolution
- Organization
Benefits
- Tenure-based rewards
- Housing Allowance
- Bring Your Dog to Work
- Relocation assistance
- Biometric screenings
- Open and transparent culture
- Annual company offsite
- Global emergency assistance