The Role
We opened this Senior Customer Service Representative role because Pizza Hut's Boise ambitions outgrew the team carrying them. At Pizza Hut, a hybrid Senior Customer Service Representative earns $86,000 - $123,000, owns meaningful projects, and grows with a team that ships fast.
Key Responsibilities
- Pitch upsells that feel like favors, not invoices
- Coach junior reps through their first craft-obsessed negotiation
- Own the full sales cycle from initial outreach to signed contract
- Carry the booth conversation past small talk into next steps
- Feed sales the Creativity signals that say a buyer is ready now
- Lead purpose-led go-to-market efforts for products launching in ID
- Wire Twilio Flex and Five9 together so marketing hands sales clean leads
- Pull the forever-learning case study that closes a stalled Boise deal
What You'll Bring
- Detail-oriented approach with a commitment to accuracy
- Comfort with a Pizza Hut pace that rarely sits still
- Self-motivated and able to work independently with minimal oversight
- Experience thriving in a remote-native, deadline-driven setting like Pizza Hut
- Willingness to commute to Boise, ID or work flexibly as needed
The story of Pizza Hut is really the story of Boise, ID betting on a low-drama idea about sales marketing and being proven right. Our Boise, ID culture runs on written context, generous handoffs, and very few status meetings.
You get $86,000 - $123,000, a robust benefits suite, and hands-on mentorship aimed at making you a stronger sales marketing professional.
Hiring as we speak in Boise, with daily reviews still underway.
Reach out, walk us through your Problem Solving, and let's see if Pizza Hut is your next stop.
Skills
- Intercom
- Problem Solving
- Five9
- Call Center Operations
- De-escalation
- HubSpot Service Hub
- Twilio Flex
- Email Support
- Customer Success
- Initiative
- Creativity
- Stress Management
Benefits
- Community service opportunities
- Pension plan
- Public transit subsidy
- Paid Time Off
- Flexible Work Arrangements
- Nap Pods
- Volunteer time off (VTO)
- Training Budget
- Certification reimbursement
- Educational Assistance
- Performance Bonuses
- Competitive base salary
- Game room and recreation space
- Transit Subsidies
- Financial hardship assistance fund