Salary$77,000 - $119,000
ExperienceSenior
TypeInternship
Posted2026-10-27
Deadline2026-12-03
1

The Role

Quota is the floor here, not the goal, and Entertainment Advantage Inc's Senior Customer Service Representative is expected to leave it far behind. Look past the title and you'll see $77,000 - $119,000, an UT base, and a senior role that asks you to lead, not just execute.

Key Responsibilities

  • Mentor junior reps on outreach cadence and objection handling
  • Draft the cold-outreach copy that survives a senior buyer's inbox
  • Lead detail-focused go-to-market efforts for products launching in UT
  • Represent Entertainment Advantage Inc at trade shows, conferences, and local networking events
  • Brief the Senior Customer Service Representative team on what's working in this week's market

What You'll Bring

  • Judgment seasoned by at least 6 years of real consequences
  • Comfort being measured against a clear senior bar
  • Sharp written and verbal communication, tested under scrutiny
  • A writer's ear for tone in a high-stakes email
  • The reflex to surface risk before it surfaces itself
  • Comfortable presenting ideas to stakeholders at every level

Entertainment Advantage Inc is a proudly-imperfect engineering shop in Ogden, UT where Live Chat Support and Account Management are treated as the same discipline. We trust the senior folks closest to the customer to make the call without a committee.

Open with $77,000 - $119,000, grow your QA Monitoring under a mentor, lean on full benefits, and flex your hours the way grown-ups should.

Reposted with today's stamp, the Ogden, UT opening still needs filling.

If this fast-paced role reads like your wishlist, do yourself a favor and apply.

2

Skills

  • ServiceNow
  • Problem Solving
  • QA Monitoring
  • Live Chat Support
  • CRM Software
  • Customer Feedback Analysis
  • Account Management
  • Talkdesk
  • Intercom
  • Delegation
  • Growth Mindset
  • Innovation
3

Benefits

  • Equity grants
  • Company Car
  • Bring Your Dog to Work
  • Flexible working hours
  • Meal delivery stipend
  • Equipment Allowance
  • Headspace or Calm subscription
  • Gas and mileage reimbursement
  • Internal mobility opportunities
  • Paid certification exam fees
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