The Role
Drive our customer acquisition strategy as a Senior Customer Service Representative who treats every lead like an opportunity worth winning. This is where 7 years becomes $73,000 - $103,000, where part-time hours meet real sales marketing ownership, and where Booz Allen Hamilton bets on you.
Key Responsibilities
- Keep the CRM honest so forecasts at Booz Allen Hamilton mean something
- Plant Booz Allen Hamilton in the sales marketing conversations buyers already trust
- Build the Louisville reference network that closes deals for you
- Report on attribution and channel ROI to inform the $73,000 - $103,000 budget cycle
- Mentor junior reps on outreach cadence and objection handling
What You'll Bring
- The kind of reliability that earns you the hard assignments
- Familiarity with Data Entry and related tools or frameworks
- A communicator who can disagree without making it personal
- A growth mindset that treats feedback as fuel, not threat
- A collaborator who makes the senior review feel less like an exam
Booz Allen Hamilton is the hands-dirty company sales marketing professionals across KY reach for when the cheap option finally breaks. Our Louisville team treats every retro like a chance to quietly upgrade how we operate.
We are offering $73,000 - $103,000, a clear growth track, hands-on mentorship, and the kind of flexibility that keeps KY talent happy.
Re-dated this morning, Booz Allen Hamilton continues hiring for the Senior Customer Service Representative role.
Qualified candidates are encouraged to apply as soon as possible.
Skills
- Jira Service Management
- Conflict Resolution
- Email Support
- Customer Retention
- Data Entry
- Technical Support
- Gorgias
- First Call Resolution
- Empathy
- Problem Solving
- Process Improvement
- Persuasion
- Written Communication
Benefits
- Happy Hours
- Employee Assistance Program
- Employee of the Month
- Signing bonus
- Dependent care FSA
- Dry Cleaning
- Travel Allowance
- Company Outings
- Visa sponsorship
- Financial hardship assistance fund
- Work from anywhere policy
- Video Games
- Travel per diem
- Catered Lunches
- Car Wash