Salary$118,000 - $186,000
ExperienceManager
TypeRemote
Posted2026-10-22
Deadline2026-12-12
1

The Role

The Quality Assurance Manager we're after in Atlanta thinks in Smoke Testing, dreams in Ranorex, and argues about naming conventions for sport. This clarity-seeking role offers $118,000 - $186,000, full ownership of Customer Service projects, and the support of a team that ships together.

Key Responsibilities

  • Untangle the Delegation dependency knots that have slowed Atlanta releases for months
  • Shave milliseconds off the technology hot path that NAI Global users feel every click
  • Document the Ranorex system so the next manager engineer onboards in days, not weeks
  • Optimize application performance, latency, and resource utilization at scale
  • Refine and maintain microservices that support NAI Global customers in Atlanta, GA
  • Chase down the Ranorex integration that silently drops NAI Global events at midnight
  • Own the impact-driven Delegation subsystem that the rest of NAI Global quietly depends on
  • Watch Delegation error budgets and pump the brakes before Atlanta, GA burns through them

What You'll Bring

  • The judgment to distinguish a fire drill from an actual fire
  • Confident communicator across email, calls, and in-person meetings
  • Detail-oriented approach with a commitment to accuracy
  • 8 years that taught you which corners can be cut

NAI Global writes the software that keeps technology operations humming, all of it engineered in Atlanta, GA by a boldly-pragmatic bunch. You set the boundaries of your remote schedule and we respect them without the side-eye.

This remote role pays $118,000 - $186,000 and includes flexible scheduling plus a structured plan to grow your Customer Service expertise.

Active as of this moment, the Atlanta, GA role accepts resumes daily.

If you've read this far, you're probably the builder-led kind of candidate we want, so apply.

2

Skills

  • Smoke Testing
  • Ranorex
  • Cucumber
  • JMeter
  • Customer Service
  • Delegation
3

Benefits

  • Phased retirement options
  • Internet Reimbursement
  • Deferred compensation plan
  • Industry membership dues
  • LinkedIn Learning access
  • Hospital indemnity insurance
  • Coworking space allowance
  • Certification Reimbursement
Apply for this Position