The Role
The Quality Assurance Manager we're after in Atlanta thinks in Smoke Testing, dreams in Ranorex, and argues about naming conventions for sport. This clarity-seeking role offers $118,000 - $186,000, full ownership of Customer Service projects, and the support of a team that ships together.
Key Responsibilities
- Untangle the Delegation dependency knots that have slowed Atlanta releases for months
- Shave milliseconds off the technology hot path that NAI Global users feel every click
- Document the Ranorex system so the next manager engineer onboards in days, not weeks
- Optimize application performance, latency, and resource utilization at scale
- Refine and maintain microservices that support NAI Global customers in Atlanta, GA
- Chase down the Ranorex integration that silently drops NAI Global events at midnight
- Own the impact-driven Delegation subsystem that the rest of NAI Global quietly depends on
- Watch Delegation error budgets and pump the brakes before Atlanta, GA burns through them
What You'll Bring
- The judgment to distinguish a fire drill from an actual fire
- Confident communicator across email, calls, and in-person meetings
- Detail-oriented approach with a commitment to accuracy
- 8 years that taught you which corners can be cut
NAI Global writes the software that keeps technology operations humming, all of it engineered in Atlanta, GA by a boldly-pragmatic bunch. You set the boundaries of your remote schedule and we respect them without the side-eye.
This remote role pays $118,000 - $186,000 and includes flexible scheduling plus a structured plan to grow your Customer Service expertise.
Active as of this moment, the Atlanta, GA role accepts resumes daily.
If you've read this far, you're probably the builder-led kind of candidate we want, so apply.
Skills
- Smoke Testing
- Ranorex
- Cucumber
- JMeter
- Customer Service
- Delegation
Benefits
- Phased retirement options
- Internet Reimbursement
- Deferred compensation plan
- Industry membership dues
- LinkedIn Learning access
- Hospital indemnity insurance
- Coworking space allowance
- Certification Reimbursement