The Role
Uber is scaling its technology platform across CT, and the Help Desk Technician we hire becomes one of its load-bearing decisions. This is a full-time opportunity built for someone who wants to own outcomes, sharpen Attention to Detail, and grow with a tight-knit team.
Key Responsibilities
- Carry the VLAN platform work that makes Uber's next CT expansion boring
- Identify bottlenecks and propose architectural improvements proactively
- Prototype rough Communication ideas fast, then decide which earn a place in Uber's stack
- Re-architect the technology flow so Remote Desktop handles ten times New Haven's current load
- Tune Splunk caching so Uber survives the New Haven launch spike on the same hardware
- Lead the Help Desk Support migration that finally retires Uber's ambitious legacy stack
- Own the joyfully-rigorous Attention to Detail subsystem that the rest of Uber quietly depends on
What You'll Bring
- Demonstrated wins in technology work somewhere near New Haven, CT
- Sharp organizational skills and an ability to juggle multiple workstreams
- Demonstrated ability to teach what you know to someone greener
- Working understanding of both Help Desk Support and SQL Server Administration in real-world settings
- A knack for Splunk that colleagues quietly come to rely on
Uber is a small but unfussy CT company that punches well above its weight in the technology space. Honest feedback is a gift here, and we try to wrap it kindly before we hand it over.
Our Uber offer leans on substance: $106,000 - $151,000, mentorship, benefits, and a flexible schedule that respects New Haven life.
We refreshed this Help Desk Technician listing this week to keep it current for applicants.
Ready to put your Attention to Detail to work somewhere it actually matters? Apply to Uber today.
Skills
- Splunk
- SQL Server Administration
- Backup and Recovery
- VLAN
- Remote Desktop
- Help Desk Support
- Communication
- Attention to Detail
Benefits
- 401(k) Plan
- Childcare Assistance
- Four-day work week
- Vacation Days
- Employee of the Month
- Payroll advance options
- Student loan repayment assistance
- Competitive base salary
- Pet-friendly office
- Concierge Services