The Role
This is a junior Help Desk Technician position for the person who automated their own job once and immediately wanted to do it again. With ownership, a $41,000 - $62,000 salary, and 1 years of Linux Administration to draw on, you'll do your best work at TechFlow Solutions.
Key Responsibilities
- Keep TechFlow Solutions's Microsoft Intune dependencies patched before the CVEs become incidents
- Translate the detail-loving Microsoft Intune outage into fixes that make the next Grand Forks launch dull
- Review pull requests and uphold engineering standards across the technology team
- Monitor system health and set up alerting for team-oriented production environments
- Prototype rough Backup and Recovery ideas fast, then decide which earn a place in TechFlow Solutions's stack
- Carry features from whiteboard sketch to Grand Forks, ND production without dropping the baton
- Catch the Network Troubleshooting race conditions that only surface under Grand Forks peak traffic
What You'll Bring
- Practical Desktop Support skills sharpened in a hybrid setting
- Proven aptitude for Facilitation, ideally near Grand Forks, ND
- Solid understanding of technology best practices and industry standards
- An instinct for prioritization when everything is labeled urgent
- The kind of listening that makes the other person feel heard
- Willingness to relocate to Grand Forks, ND, or to make remote work
TechFlow Solutions took a tired corner of the technology world and rebuilt it, brick by brick, from a small office in Grand Forks, ND. Around TechFlow Solutions, the loudest voice never automatically wins the technology argument.
Your compensation opens at $41,000 - $62,000, your mentor is waiting, your benefits are ready, and your hours are yours to flex.
The hybrid seat is open right now, refreshed and ready for resumes.
Your DNS deserves a stage bigger than your current one, and TechFlow Solutions has it.
Skills
- CompTIA Network+
- Zendesk
- Linux Administration
- Splunk
- Microsoft Intune
- Backup and Recovery
- DNS
- Network Troubleshooting
- RAID Configuration
- Desktop Support
- Process Improvement
- Adaptability
- Facilitation
- Continuous Learning
Benefits
- 529 college savings plan
- Smoking cessation programs
- Free Meals
- Commuter benefits
- Charitable donation matching
- Employee Stock Purchase Plan
- Assistive technology support
- Disability Insurance