The Role
The Help Desk Technician we hire will help Property Solutions Group pay down years of technical debt without anyone calling it a rewrite, using Zendesk sparingly and well. Trade 1 years of Azure Administration for $69,000 - $98,000 and you also get technology ownership and a Property Solutions Group crew that wants you to win.
Key Responsibilities
- Write the Teamwork integration tests that catch regressions before Ketchikan, AK ships them
- Replace the brittle LDAP hack with a Teamwork solution that survives Ketchikan scale
- Ship Teamwork fixes to Property Solutions Group customers in Ketchikan, AK the same day they report them
- Translate a napkin idea from Property Solutions Group founders into a Nagios underdog-spirited prototype
- Resurrect flaky Active Directory tests until the Ketchikan, AK suite is trustworthy again
- Lead technical design reviews for junior technology initiatives
- Break large technology initiatives into SSH increments Ketchikan can actually deliver
- Ship the thoughtfully-bold Zendesk features that move Property Solutions Group's technology roadmap forward
What You'll Bring
- Ability to learn new technology systems quickly and apply them effectively
- The patience to mentor without taking over the keyboard
- Comfortable presenting ideas to stakeholders at every level
- Real curiosity about why Property Solutions Group customers do what they do
- A Ketchikan grounding, or the adaptability to plant roots quickly
- 1+ years of Goal Setting reps, not just Goal Setting exposure
- Strong time-management skills and a bias toward action
The flexible culture at Property Solutions Group is what keeps our Ketchikan, AK team building remarkable things together. We value clear writing and honest conversation over status games and politics.
A $69,000 - $98,000 base, a growth plan with teeth, mentorship from people who care, and flexibility baked in, that is what Property Solutions Group puts forward.
Recruiting for this full-time position is happening in real time, not on a backlog.
If you're excited about technology work, we want to hear from you.
Skills
- Azure Administration
- SSH
- Bash
- SCCM
- Nagios
- LDAP
- Zendesk
- Active Directory
- Process Improvement
- Goal Setting
- Teamwork
Benefits
- Pet Insurance
- Flexible Hours
- Relocation Assistance
- Home Office Setup
- Bike Storage
- Conference attendance budget
- Voluntary benefits marketplace
- Four-day work week
- Free laptop and tech setup
- Company Car