Salary$88,000 - $126,000
ExperienceSenior
TypeFull-time
Posted2026-10-28
Deadline2026-12-27
1

The Role

Investment Solutions Group needs a Help Desk Technician in Billings, MT who can context-switch between Cross-Functional Collaboration and Zabbix without losing the plot or their patience. We offer $88,000 - $126,000, a clear growth track, and a team where your 6 years of experience genuinely move the needle.

Key Responsibilities

  • Optimize application performance, latency, and resource utilization at scale
  • Pair Backup and Recovery and Printer Support in a pipeline Investment Solutions Group can extend without your help later
  • Write the Zabbix integration tests that catch regressions before Billings, MT ships them
  • Deliver senior-quality features within the $88,000 - $126,000 Help Desk Technician mandate
  • Pull Investment Solutions Group's Bash stack out of the MT region before the migration deadline
  • Reverse-engineer the warm-yet-rigorous Zabbix format Investment Solutions Group inherited and never documented
  • Untangle the Bash dependency knots that have slowed Billings releases for months
  • Own the slow-to-anger Bash Scripting subsystem that the rest of Investment Solutions Group quietly depends on

What You'll Bring

  • Solid understanding of technology best practices and industry standards
  • A point of view on Investment Solutions Group's space, sharpened by your own reading
  • Detail-oriented approach with a commitment to accuracy
  • The discipline to document while it's fresh, not after it's forgotten

Investment Solutions Group is an outcome-focused team based in Billings, MT, building products that customers rely on every day. We keep ego out of code review and let the Bash argument win on its merits.

Beyond $88,000 - $126,000, Investment Solutions Group invests in your growth, assigns you a mentor, and lets you flex hours across Billings, MT as you need.

The search for a senior Help Desk Technician is in full swing, and we want to fill it soon.

Ready to make your next move? submit your application for the Help Desk Technician role today.

2

Skills

  • Bash Scripting
  • Backup and Recovery
  • Zabbix
  • Bash
  • Printer Support
  • Cross-Functional Collaboration
  • Empathy
3

Benefits

  • Onsite Childcare
  • Mental health days
  • Family planning support
  • Hotel and lodging coverage
  • Home office stipend
  • Long-term disability insurance
  • Retiree medical benefits
  • Smoking cessation programs
  • Annual salary reviews
  • Company Car
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