Salary$76,000 - $113,000
ExperienceMid-Level
TypeRemote
Posted2026-10-16
Deadline2026-12-01
1

The Role

Bring your VMware vSphere fluency, your suspicion of clever one-liners, and your resume to our Help Desk Technician opening at InnovateLab. With $76,000 - $113,000 on the table, this mid-level role rewards 3 years of Firewall Management with autonomy and team-driven growth.

Key Responsibilities

  • Pull Nagios telemetry into dashboards InnovateLab leaders actually open
  • Lead VMware vSphere design reviews that catch the costly mistakes before Manchester, NH builds them
  • Build the Jira Service Management tooling that makes every other Manchester engineer faster
  • Slice the transparent technology monolith into Nagios services Manchester, NH can deploy alone
  • Set the Hardware Troubleshooting coding standards the rest of InnovateLab engineering follows
  • Refactor the technology module InnovateLab has been afraid to touch
  • Own a technology service end to end, from Delegation schema to on-call rotation

What You'll Bring

  • A growth mindset and openness to constructive feedback
  • Proven Firewall Management results, ideally seasoned in Manchester, NH
  • The self-awareness to know which problems are yours to solve
  • Cross-functional ease, from Delegation engineers to Splunk marketers
  • Flexibility to adapt your approach as business needs evolve
  • Comfort steering technology conversations toward a decision

At InnovateLab, our mission is to make technology simpler, faster, and more accessible for everyone in Manchester, NH and beyond. We pair junior and senior folks on purpose so Nagios knowledge stops hoarding in one head.

In return for your Decision Making expertise, you'll earn $76,000 - $113,000 along with 401(k) matching and flexible remote options.

Our recruiters are reaching out to qualified Help Desk Technician applicants every day this month.

Join the people at InnovateLab who chose interesting work over a comfortable rut.

2

Skills

  • Splunk
  • Firewall Management
  • Nagios
  • VMware vSphere
  • Linux Administration
  • Jira Service Management
  • Hardware Troubleshooting
  • Delegation
  • Decision Making
3

Benefits

  • Family planning support
  • Standing flexible benefits credits
  • Transit Subsidies
  • Board Games
  • Legal insurance plan
  • Recognition Programs
  • Pet-Friendly Office
  • Standing desk and ergonomic equipment
  • Vacation Days
  • Employee discount program
  • On-site cafeteria
  • Free coffee and espresso bar
  • Short-term disability insurance
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