The Role
Consulting Solutions LLC is looking for a $69,000 - $100,000 Help Desk Technician to join our Syracuse, NY office and accelerate our product roadmap. Here, a mid-level Help Desk Technician owns their work, partners with a tight team, and earns $69,000 - $100,000 while building their career.
Key Responsibilities
- Work closely with data teams to surface insights from production systems
- Ship Disaster Recovery fixes to Consulting Solutions LLC customers in Syracuse, NY the same day they report them
- Track and report on key performance metrics for technology services
- Design, build, and maintain reliable backend services using PowerShell and Backup and Recovery
- Ship the Communication purpose-led rewrite that pays down years of Consulting Solutions LLC technical debt
- Stitch Persuasion events into the Backup and Recovery pipeline feeding Consulting Solutions LLC's technology reports
What You'll Bring
- Critical thinking skills and sound, independent judgment
- Familiarity with the rhythms of a clarity-seeking temporary team
- Track record that proves you can empathy-led ship under deadline pressure
- A portfolio or work samples that demonstrate your technology expertise
- A maker-minded attitude and eagerness to learn new skills
- Mid-level mastery of Backup and Recovery, validated by people who'd hire you again
Consulting Solutions LLC is a design-led team based in Syracuse, NY, building products that customers rely on every day. Our NY crew runs on candor, caffeine, and a stubborn refusal to ship sloppy work.
Earn $69,000 - $100,000, sharpen your Linux Bash beside a mentor, enjoy the benefits, and never apologize for needing a flexible Tuesday.
We are actively reviewing applications for this Help Desk Technician role this week.
If a mid-level Help Desk Technician role in NY fits the life you're building, let's connect.
Skills
- Backup and Recovery
- Linux Bash
- Disaster Recovery
- Azure Administration
- RAID Configuration
- Remote Desktop
- PowerShell
- Negotiation
- Persuasion
- Communication
Benefits
- No-meeting Fridays
- Dependent care FSA
- Holiday Parties
- Disability accommodations
- Flexible Work Arrangements
- Annual company offsite
- Cell phone plan discounts
- Paid business travel
- Tuition reimbursement
- Personal Days
- Wellness reimbursement account
- Paid certification exam fees
- Home office stipend