The Role
Sony Pictures is hiring a part-time Customer Support Specialist who can speak to a CFO and a Carmel small-business owner in the same afternoon. This position rewards HubSpot Service Hub and Call Center Operations mastery with $94,000 - $135,000, team collaboration, and ownership of what you ship.
Key Responsibilities
- Plant Sony Pictures in the sales marketing conversations buyers already trust
- Prospect via cold calls, emails, and social selling to fill the part-time pipeline
- Rewrite the one-pager until a Carmel stranger gets it in ten seconds
- Pitch Sony Pictures's performance-driven offering to buyers who haven't heard of us yet
- Keep Carmel renewals from slipping by owning the timeline
- Line up the thoughtfully-bold sponsorships that put Sony Pictures in front of buyers
- Use Customer Feedback Analysis and HubSpot Service Hub tools to automate and scale outbound efforts
- Wire Call Center Operations and Inbound Call Handling together so marketing hands sales clean leads
What You'll Bring
- Written communication clear enough to survive a forwarded email chain
- Curiosity and a continuous drive to sharpen your sales marketing craft
- The judgment to say no to good ideas at the wrong time
- A collaborative mindset and genuine enthusiasm for teamwork
- Real curiosity about why Sony Pictures customers do what they do
- The discipline to document while it's fresh, not after it's forgotten
- Familiarity with Sony Pictures-scale workflows, or the appetite to reach them
From our Carmel, IN office, Sony Pictures ships no-ego products used by companies large and small. Ownership runs deep here: you'll own outcomes, not just tasks, from your first week as a Customer Support Specialist.
What you get for saying yes: $94,000 - $135,000, a mentor in your corner, full benefits, and hours that flex toward what matters in Carmel.
Right now Sony Pictures is mid-search, and the Customer Support Specialist chair is yours to claim.
Come find out why people stay at Sony Pictures once they get here; the Customer Support Specialist door is open.
Skills
- Written Communication
- Customer Feedback Analysis
- Inbound Call Handling
- Empathy
- Verbal Communication
- HubSpot Service Hub
- Call Center Operations
- Cultural Awareness
- Problem Solving
- People Management
Benefits
- Housing Allowance
- Professional development budget
- Childcare Assistance
- Stock Options
- LinkedIn Learning access
- Mentorship programs
- Paid personal days
- Book and audiobook stipend
- Phantom stock plan
- Pet Insurance
- Travel Allowance
- Asynchronous work culture
- Charitable Giving
- Sleep and recovery programs