The Role
Some sellers wait for warm leads; the Customer Support Specialist we want at General Electric prefers the chase and Customer Feedback Analysis is the weapon. The reward structure favors doers: $94,000 - $125,000 upfront, real sales marketing ownership, and a General Electric team pulling the same direction.
Key Responsibilities
- Own the post-sale check-in that turns clients into references
- Frame the low-drama ROI a Goodyear, AZ CFO can defend internally
- Create sales collateral, decks, and proposals that move prospects forward
- A knack for translating customer insights into sharper campaign briefs
- Coordinate with agencies and vendors to deliver campaigns on time and on budget
- Manage paid search, social, and email programs end to end
What You'll Bring
- Comfortable presenting ideas to stakeholders at every level
- Senior mastery of Five9, validated by people who'd hire you again
- 7+ years that left you with strong instincts and few illusions
- The kind of reliability that earns you the hard assignments
- 5+ years owning outcomes, not just completing tasks
General Electric treats Goodyear, AZ as both home and laboratory, prototyping delightfully-weird sales marketing ideas no larger rival would risk. Around here, "I don't know yet" is a perfectly respectable sentence and often the start of something good.
What you get for saying yes: $94,000 - $125,000, a mentor in your corner, full benefits, and hours that flex toward what matters in Goodyear.
This is an open, funded role that we intend to fill in the coming weeks.
The version of you that already works at General Electric is just one application ahead.
Skills
- Net Promoter Score
- Customer Retention
- Customer Feedback Analysis
- Complaint Handling
- Freshdesk
- First Call Resolution
- Five9
- Twilio Flex
- QA Monitoring
- SLA Management
- Networking
- Problem Solving
- Public Speaking
Benefits
- Sabbatical Leave
- Jury duty leave
- Book and audiobook stipend
- Paid certification exam fees
- Work from anywhere policy
- Concierge Services
- 20% time for personal projects
- Profit sharing
- LinkedIn Learning access
- Paid business travel
- Domestic partner benefits
- Identity theft protection
- Hybrid Work