The Role
A Customer Support Specialist who only follows the script will be bored at Business Excellence Partners; we want the one who rewrites it for CA. At $73,000 - $99,000, this Customer Support Specialist seat rewards 1+ years in sales marketing with autonomy, mentorship, and a long runway for growth.
Key Responsibilities
- Test three subject lines, kill two, scale the winner
- Represent Business Excellence Partners at trade shows, conferences, and local networking events
- Design landing pages and conversion funnels that turn traffic into customers
- Pair Written Communication insight with gut feel to rank the hottest leads
- Keep the CRM honest so forecasts at Business Excellence Partners mean something
- Frame the gently-demanding ROI an Irvine, CA CFO can defend internally
What You'll Bring
- Sharp written and verbal communication, tested under scrutiny
- 1+ years navigating the politics that sales marketing work attracts
- Experience at the junior level inside a temporary role
- Demonstrated Twilio Flex expertise in a fast-moving sales marketing environment
- Prior experience working on-site in Irvine, CA, or willingness to relocate
Business Excellence Partners brings together feedback-driven people in Irvine, CA who care deeply about the craft behind sales marketing. We hire for character and bias-to-action thinking, then trust the rest to follow.
Our Business Excellence Partners offer is built to keep you: $73,000 - $99,000, coaching, benefits, and hours that flex around the CA life you want.
Our recruiters are reaching out to qualified Customer Support Specialist applicants every day this month.
We'd rather hear from you sooner than later, so don't sit on this Customer Support Specialist opening.
Skills
- Kustomer
- Empathy
- Problem Solving
- Technical Support
- Data Entry
- SLA Management
- Upselling
- Twilio Flex
- Time Management
- Strategic Planning
- Written Communication
- Teamwork
Benefits
- Internet and phone reimbursement
- Estate planning services
- Professional development budget
- Career coaching
- Free financial planning services
- Commuter benefits
- Biometric screenings
- Conference attendance budget
- Tuition Reimbursement
- Service Discounts
- Vision insurance
- Floating Holidays
- Gender-affirming care coverage
- Home Office Setup