The Role
StartupSphere wants the kind of Customer Success Specialist who can launch a campaign Monday and defend the revenue forecast Friday. Own your projects, earn $57,000 - $78,000, and grow with a team that turns 3 years of Talkdesk into real results.
Key Responsibilities
- Hands-on ownership of social media calendars and community engagement
- Steer StartupSphere prospects from interest to invoice without friction
- Partner with Customer Onboarding specialists to align content with demand-generation goals
- Run the mid-level account like it's the only one that matters
- Cultivate referral channels and strategic partnerships in Dearborn
- Deliver persuasive product demos to relentlessly curious buyers and stakeholders
What You'll Bring
- The integrity to flag your own mistakes first
- A growth mindset that treats feedback as fuel, not threat
- Demonstrated ability to teach what you know to someone greener
- Real curiosity about why StartupSphere customers do what they do
Our team at StartupSphere is unhurried, collaborative, and proud to call Dearborn, MI home. Learning out loud is encouraged here, so share the Escalation Management rabbit hole you fell down yesterday.
Earn a $57,000 - $78,000 base while a mentor accelerates your jump from mid-level to lead, with benefits and flexibility along for the ride.
This Dearborn, MI role just got a fresh timestamp, and applications are flowing in.
Join the people at StartupSphere who chose interesting work over a comfortable rut.
Skills
- Customer Retention
- Email Support
- Escalation Management
- Help Scout
- Five9
- Cold Calling
- QA Monitoring
- Talkdesk
- Customer Onboarding
- Written Communication
- Facilitation
- Resilience
Benefits
- Employee discount program
- Deferred compensation plan
- Paid jury and witness duty
- Community Service
- Outplacement services
- Paid certification exam fees
- Phased retirement options
- Donation Matching
- Phone Allowance
- Professional development budget
- Spot Bonuses
- Happy hours and social events