The Role
Business Partners Group wants a Customer Success Manager who knows that the best HubSpot Service Hub is the kind a buyer never notices working. A manager seat in WA that values Ticket Management, pays $86,000 - $139,000 for 8 years of it, and hands you the wheel early.
Key Responsibilities
- Manage event sponsorships and lead-capture programs across Spokane, WA
- Hand marketing the field intel that sharpens next quarter's ads
- Set and monitor KPIs tied to revenue, retention, and acquisition cost
- Turn a $86,000 - $139,000 budget into measurable calmly-fast-moving growth
- Stand up email sequences that get opened, not buried
- Run point on trade shows and pop-ups throughout WA
What You'll Bring
- Detail-oriented approach with a commitment to accuracy
- The composure to deliver bad news early and clearly
- Solid understanding of sales marketing best practices and industry standards
- Proven track record delivering results as a Customer Success Manager
- Confident communicator across email, calls, and in-person meetings
- Comfort owning a number that goes up or down because of you
Built in Spokane and run on caffeine and conviction, Business Partners Group turns messy sales marketing problems into clean, repeatable wins. We swap Empathy and ServiceNow tips over lunch because nobody here pretends to know it all.
We do not just dangle $86,000 - $139,000; we back it with mentorship, a real benefits suite, and schedules that bend around Spokane, WA living.
We refreshed this Customer Success Manager listing this week to keep it current for applicants.
The shortest path from interested to hired at Business Partners Group starts with the apply button.
Skills
- Technical Support
- HubSpot Service Hub
- Empathy
- Talkdesk
- Churn Reduction
- ServiceNow
- Ticket Management
- Flexibility
- Process Improvement
Benefits
- Work from anywhere policy
- Service anniversary awards
- Vision Insurance
- Paid maternity leave
- Meal delivery stipend
- Inclusive benefits for LGBTQ+ employees
- Cost-of-living adjustments
- Paid holidays
- Cell phone plan discounts
- Generous paid time off