The Role
Step into a Customer Success Manager position where Churn Reduction and Multitasking translate directly into pipeline and bottom-line results. Own your projects, earn $107,000 - $171,000, and grow with a team that turns 8 years of Leadership into real results.
Key Responsibilities
- Coach the Customer Success Manager team off discounting and onto value selling
- Win back the accounts a previous Customer Success Manager let slip
- Build landing pages that turn Elizabeth curiosity into demo bookings
- Write follow-ups that get answered, not the ones that get ignored
- Segment audiences and personalize outreach to lift response rates
- Coach junior reps through their first feedback-driven negotiation
- Write copy for ads, emails, and web pages that converts sales marketing traffic
- Feed sales the Churn Reduction signals that say a buyer is ready now
What You'll Bring
- A communicator who can disagree without making it personal
- Knowledge of NJ-specific regulations relevant to sales marketing work
- Manager fluency in Churn Reduction, with Avaya on your roadmap
- A portfolio or work samples that demonstrate your sales marketing expertise
- The kind of ownership that treats the company's money like your own
- Flexibility to adapt your approach as business needs evolve
The founders of Booz Allen Hamilton left bigger companies to build something quietly-relentless in Elizabeth, and sales marketing has been better for it. At Booz Allen Hamilton the org chart is flat enough that good ideas don't need a passport to travel.
The offer rewards both ends, $107,000 - $171,000 for your Technical Support today and mentorship for the manager leader you become tomorrow.
The listing got a same-day refresh, so consider it live and ready.
Send your application to Booz Allen Hamilton and let's turn this listing into your start date.
Skills
- Churn Reduction
- Technical Support
- Knowledge Base Management
- Freshdesk
- Phone Etiquette
- Avaya
- Multitasking
- Leadership
Benefits
- Visa sponsorship
- Internal mobility opportunities
- Summer Fridays
- Community Service
- Paid maternity leave
- Meal delivery stipend
- International assignment opportunities