The Role
Performance Consulting Group is building a temporary revenue team in KY, and this Customer Service Representative seat is the one that sets the pace. Come own your work at Performance Consulting Group: $69,000 - $95,000, a supportive team, and 5 years of Empathy put to good use.
Key Responsibilities
- Script the webinar that fills the sales marketing top of funnel
- A knack for translating customer insights into sharper campaign briefs
- Carry the booth conversation past small talk into next steps
- Deliver persuasive product demos to purpose-led buyers and stakeholders
- Hand the Customer Service Representative crew a territory plan they can actually run
- Keep Covington renewals from slipping by owning the timeline
- Run experiments on sales marketing messaging and keep only what converts
What You'll Bring
- Demonstrated calm when a Covington, KY client changes scope mid-stream
- The grit to debug at 4pm on a Friday without complaint
- Willingness to relocate to Covington, KY, or to make remote work
- Experience translating Customer Onboarding complexity for a non-technical audience
- Customer-focused outlook with strong interpersonal skills
Performance Consulting Group is the kind of outcome-focused Covington company that sales marketing engineers leave their old jobs to join. Kindness and high standards live together comfortably on this empowering Covington team.
Our Performance Consulting Group offer leans on substance: $69,000 - $95,000, mentorship, benefits, and a flexible schedule that respects Covington life.
This req breathes: refreshed hours ago and still very much alive.
Curious whether Performance Consulting Group is the right move? Hit apply and find out from the inside.
Skills
- Phone Etiquette
- Conflict Resolution
- Customer Onboarding
- Written Communication
- Freshdesk
- Customer Feedback Analysis
- Empathy
- ServiceNow
- Professionalism
- Stress Management
- Strategic Planning
Benefits
- Meditation and mindfulness apps
- Public transit subsidy
- Free therapy and counseling sessions
- Relocation assistance
- 401(k) Plan
- Open and transparent culture
- Professional development budget
- Gym membership reimbursement
- Tenure-based rewards