Salary$103,000 - $145,000
ExperienceManager
TypeContract
Posted2026-10-19
Deadline2026-12-03
1

The Role

A Customer Service Manager who only follows the script will be bored at StartupAdvantage; we want the one who rewrites it for IL. We offer $103,000 - $145,000, a clear growth track, and a team where your 6 years of experience genuinely move the needle.

Key Responsibilities

  • Pair Gorgias insight with gut feel to rank the hottest leads
  • Brief the Customer Service Manager team on what's working in this week's market
  • Grow brand awareness through Gorgias and Intercom initiatives
  • Rewrite the one-pager until a Schaumburg stranger gets it in ten seconds
  • Drive upsell and renewal conversations with existing StartupAdvantage accounts
  • Strong command of Mentoring, with 8 of demand-generation experience
  • Keep the messaging consistent from Schaumburg, IL billboards to cold DMs
  • Trade weekly notes with product on what Schaumburg buyers keep requesting

What You'll Bring

  • Working familiarity with contract schedules and team norms at StartupAdvantage
  • Sound instincts for reading a room you've never been in before
  • The integrity to flag your own mistakes first
  • Solid Growth Mindset grounding, plus Gorgias you can pick up on the fly
  • Self-direction that survives a quiet Slack channel

Long before sales marketing was fashionable, StartupAdvantage was already solving it for businesses scattered across IL. Our IL team treats transparency as a feature, sharing the messy middle, not just the wins.

The $103,000 - $145,000 we offer comes attached to mentorship, a clear ladder, real benefits, and flexible contract days you can plan around.

Right now StartupAdvantage is mid-search, and the Customer Service Manager chair is yours to claim.

Hit the apply button and let's explore your future with StartupAdvantage.

2

Skills

  • Gorgias
  • Twilio Flex
  • Inbound Call Handling
  • Intercom
  • Mentoring
  • Growth Mindset
3

Benefits

  • Supplemental life insurance
  • Corporate Rates
  • Paid sabbatical leave
  • Health Insurance
  • Paid paternity leave
  • Disability accommodations
  • Acupuncture coverage
  • Retiree medical benefits
  • First-week welcome kit
Apply for this Position

Related Openings