The Role
Ready to build campaigns that convert? Our Customer Service Manager role offers a $76,000 - $119,000 salary and uncapped earning potential. Trade your Empathy and 7 years for $76,000 - $119,000 at Production Partners Inc, and the growth that follows is yours to build.
Key Responsibilities
- Decode why IN buyers say yes and double down on it
- Mentor junior reps on outreach cadence and objection handling
- Partner with Customer Success specialists to align content with demand-generation goals
- Hand the Customer Service Manager crew a territory plan they can actually run
- Conduct market research to uncover trends shaping the sales marketing space
- Turn churned sales marketing logos into win-back targets with a plan
What You'll Bring
- Comfortable owning projects from concept through delivery
- Cross-functional ease, from Customer Success engineers to Empathy marketers
- Bachelor's degree in a related field, or equivalent practical experience
- Willingness to relocate to Indianapolis, IN, or to make remote work
- The integrity to flag your own mistakes first
- Proven leadership experience guiding manager-level initiatives
- The self-awareness to know which problems are yours to solve
Our team at Production Partners Inc is joyfully-rigorous, collaborative, and proud to call Indianapolis, IN home. People here care as much about how we work together as what we ship.
Your 6 of experience earn you $76,000 - $119,000 here, alongside mentorship and a fast track into senior sales marketing roles.
We bumped this posting hours ago because the role is still very much open.
One short application stands between you and the Customer Service Manager desk at Production Partners Inc.
Skills
- Multitasking
- Genesys Cloud
- First Call Resolution
- Customer Success
- Empathy
- Jira Service Management
- People Management
- Initiative
Benefits
- Disability Insurance
- Life Insurance
- Paid Time Off
- Oil Changes
- Free laptop and tech setup
- Industry membership dues
- Compressed Workweek
- Free financial planning services
- Profit sharing
- Community Service