The Role
A Customer Service Manager at Procter & Gamble owns the conversation from first touch to signed contract, and Time Management carries it the whole way. Here's the long and short of it — Procter & Gamble pays $134,000 - $203,000, trusts your 8 years, and lets you own the sales marketing call.
Key Responsibilities
- Field objections on price the way a manager pro does it
- Set the weekly cadence that keeps Procter & Gamble reps accountable
- Feed sales the Continuous Learning signals that say a buyer is ready now
- Manage paid search, social, and email programs end to end
- Convert webinar attendees into sales marketing demos within 48 hours
- Turn a $134,000 - $203,000 budget into measurable customer-obsessed growth
What You'll Bring
- Familiarity with Time Management and related tools or frameworks
- An instinct for prioritization when everything is labeled urgent
- The patience to mentor without taking over the keyboard
- Real proficiency with Continuous Learning, plus willingness to learn Active Listening fast
- The discipline to finish the boring 20% that makes the rest matter
- 8+ years navigating the politics that sales marketing work attracts
- Proven track record delivering results as a Customer Service Manager
Procter & Gamble has made Downey, CA synonymous with tinker-friendly, dependable sales marketing work that outlasts the hype cycles. Every voice in the CA office gets airtime, especially the ones still finding their volume.
Here in Downey, you'll enjoy $134,000 - $203,000, commuter benefits, and a mentor matched to your sales marketing ambitions.
Live in Downey, CA as of this hour, with reviews ongoing.
Your Phone Etiquette deserves a stage bigger than your current one, and Procter & Gamble has it.
Skills
- Five9
- Talkdesk
- Time Management
- ServiceNow
- Active Listening
- Freshdesk
- Phone Etiquette
- Interpersonal Skills
- Continuous Learning
Benefits
- Paid vacation days
- Sabbatical Leave
- Pension Plan
- Remote Work
- Phased retirement options
- On-site cafeteria
- Volunteer time off (VTO)
- On-site childcare