The Role
Crowe needs a maker-minded Customer Service Manager who treats Help Scout and Empathy as the two halves of one growth engine. Everything about this Customer Service Manager post says trust — $106,000 - $144,000, contract flexibility, and 7 years rewarded with real say.
Key Responsibilities
- Read the sales marketing market and reposition the offer when it shifts
- Script the webinar that fills the sales marketing top of funnel
- Create sales collateral, decks, and proposals that move prospects forward
- Chase down warm referrals before competitors in Plymouth get the call
- Convert webinar attendees into sales marketing demos within 48 hours
What You'll Bring
- The discipline to document while it's fresh, not after it's forgotten
- The composure to deliver bad news early and clearly
- Comfort with contract arrangements and the rhythms of a design-led workplace
- Strong analytical and problem-solving capabilities
Crowe turned a frustration with sales marketing into a client-focused business that now serves customers far beyond MN. The pace is energetic but humane, and we treat protecting your time off as part of the work.
Our Crowe offer leans on substance: $106,000 - $144,000, mentorship, benefits, and a flexible schedule that respects Plymouth life.
Live feed: the Plymouth, MN role remains unfilled and actively recruiting.
If the Customer Service Manager role sounds like your next chapter, send us your application and let's talk specifics.
Skills
- Zendesk
- Empathy
- Jira Service Management
- Data Entry
- CRM Software
- Kustomer
- Cross-selling
- Help Scout
- Emotional Intelligence
- Persuasion
- Adaptability
Benefits
- Tenure-based rewards
- Restricted stock units (RSUs)
- Vision Insurance
- Spot bonuses and recognition awards
- Voluntary benefits marketplace
- Certification Reimbursement
- Employee resource groups (ERGs)