The Role
At Retail Advantage Group, the Concierge job in Richmond is less about your resume and more about what you can do with Delegation now. Bring Empathy and Stakeholder Management; we'll bring $93,000 - $128,000, a strong team, and the ownership that turns experience into impact.
Key Responsibilities
- Ensure compliance with company policies and applicable CA regulations
- Bridge Initiative and Active Listening so neither team works in the dark
- Run point on general incidents until they're truly resolved
- Manage competing demands while keeping attention to detail high
- Make the documentation-first call when the data points two different directions
What You'll Bring
- Comfort working in a fast-paced, flat-and-fast environment
- Sharp organizational skills and an ability to juggle multiple workstreams
- The patience to mentor without taking over the keyboard
- Hands-on general experience that holds up to follow-up questions
- A growth mindset that treats feedback as fuel, not threat
- A team player who lifts up colleagues and shares credit
Built in Richmond and run on caffeine and conviction, Retail Advantage Group turns messy general problems into clean, repeatable wins. Our Richmond office prizes the quiet contributor who makes everyone around them measurably better.
Open with $93,000 - $128,000, grow your Prioritization under a mentor, lean on full benefits, and flex your hours the way grown-ups should.
Updated on the spot, the Retail Advantage Group hiring team is reviewing in real time.
Come find out why people stay at Retail Advantage Group once they get here; the Concierge door is open.
Skills
- Facilitation
- Active Listening
- Change Management
- Time Management
- Initiative
- Relationship Building
- Cross-Functional Collaboration
- Delegation
- Cultural Awareness
- Empathy
- Stakeholder Management
- Resilience
- Prioritization
Benefits
- Standing desk and ergonomic equipment
- Personal Days
- Reservist support
- Severance package
- Game room and recreation space
- Public transit subsidy
- Will preparation services
- Employee stock purchase plan (ESPP)
- First-week welcome kit
- Travel opportunities
- 401(k) Matching
- Dry Cleaning
- Employee Assistance Program
- Pet insurance
- On-site fitness center