Salary$117,000 - $181,000
ExperienceManager
TypeHybrid
Posted2026-10-15
Deadline2026-11-25
1

The Role

Bring 7 years of Flexibility experience to a Call Center Manager role that rewards initiative with real ownership. Sum it up however you want — hybrid Call Center Manager, $117,000 - $181,000, 8 years of Time Management, and a stake in Social Impact Partners that only deepens.

Key Responsibilities

  • Convert webinar attendees into sales marketing demos within 48 hours
  • Keep the messaging consistent from Pomona, CA billboards to cold DMs
  • Mentor junior reps on outreach cadence and objection handling
  • Carry the booth conversation past small talk into next steps
  • Walk new sales marketing clients through onboarding so they stick around
  • Coach junior reps through their first impact-driven negotiation
  • Hand marketing the field intel that sharpens next quarter's ads

What You'll Bring

  • Practical Talkdesk skills sharpened in a hybrid setting
  • Working understanding of both Empathy and First Call Resolution in real-world settings
  • At least 7 years building expertise within the sales marketing space
  • A communication style that translates jargon back into plain English
  • Familiarity with the rhythms of an autonomy-driven hybrid team
  • The humility to revise strong opinions when the data argues back

Social Impact Partners is less a vendor and more a candidly-kind Pomona, CA workshop where Outbound Calling and First Call Resolution get the attention they deserve. At Social Impact Partners we hire people we can trust with real decisions and then give them the room to make them.

Your compensation opens at $117,000 - $181,000, your mentor is waiting, your benefits are ready, and your hours are yours to flex.

Confirmed live today, applications for this sales marketing role land in real time.

Don't just read about the Call Center Manager job, apply for it.

2

Skills

  • Empathy
  • First Call Resolution
  • Time Management
  • Outbound Calling
  • Churn Reduction
  • Five9
  • Talkdesk
  • Cold Calling
  • Communication
  • Stress Management
  • Flexibility
3

Benefits

  • 20% time for personal projects
  • Accidental death and dismemberment coverage
  • Car Allowance
  • Floating holidays
  • Disability Insurance
  • Commuter benefits
  • Snacks and Beverages
  • Massage Therapy
  • Payroll advance options
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