Salary$119,000 - $179,000
ExperienceManager
TypePart-time
Posted2026-10-28
Deadline2026-11-26
1

The Role

Growth is a contact sport at HealthFirst Medical Group, and the Call Center Manager we want in San Diego, CA plays to win every quarter. Reduce it to essentials and you have $119,000 - $179,000, a CA Call Center Manager seat, 7 years asked, and a clear climb ahead.

Key Responsibilities

  • Read intent data and route the San Diego hot leads first
  • Bridge Customer Success reporting and the story your CMO needs to hear
  • Sit in on demos and tighten the script after every loss
  • Conduct market research to uncover trends shaping the sales marketing space
  • Mine Time Management data for the scrappy-but-steady story that wins the room
  • Identify and pursue new business opportunities throughout CA
  • Maintain accurate records in the CRM and forecast monthly bookings
  • Brief the Call Center Manager team on what's working in this week's market

What You'll Bring

  • A keen eye for quality and consistency in your output
  • Demonstrated ability to manage competing priorities under tight deadlines
  • The judgment to say no to good ideas at the wrong time
  • Enough Customer Success to be dangerous, enough Knowledge Base Management to be trusted

HealthFirst Medical Group has become the detail-focused name sales marketing buyers across CA bring up when someone asks who actually knows Conflict Resolution. Respect for your craft and your life outside it sits at the core of how HealthFirst Medical Group operates.

Pay starts strong at $119,000 - $179,000, mentorship runs deep, and the road from manager to lead is paved with real benefits.

Reopened and refreshed, the search for a manager candidate runs hot today.

Send your application today and trade the unknown for a real conversation with us.

2

Skills

  • Customer Success
  • Avaya
  • Customer Satisfaction Surveys
  • ServiceNow
  • Knowledge Base Management
  • QA Monitoring
  • Time Management
  • Conflict Resolution
3

Benefits

  • Work from anywhere policy
  • Bike Storage
  • Home Office Setup
  • Game Room
  • Video Games
  • 401(k) matching
  • Reservist support
  • Tax preparation assistance
  • Nap Pods
  • Pool Table
  • Hybrid Work
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