The Role
This isn't a quota-and-coast Call Center Manager job; Business Advisory Corp expects the person in Portland to expand the whole category. This is a full-time opportunity built for someone who wants to own outcomes, sharpen QA Monitoring, and grow with a tight-knit team.
Key Responsibilities
- Cultivate referral channels and strategic partnerships in Portland
- Show up at Portland, OR networking nights with a reason to follow up
- Represent Business Advisory Corp at trade shows, conferences, and local networking events
- Pitch Business Advisory Corp's hands-on offering to buyers who haven't heard of us yet
- Track pipeline performance and report results to leadership each week
What You'll Bring
- A bias toward asking the dumb question before the expensive mistake
- A writer's ear for tone in a high-stakes email
- Adaptability and resilience when facing shifting requirements
- Customer-focused outlook with strong interpersonal skills
- Proven track record delivering results as a Call Center Manager
- Calm under the collaborative chaos a manager role tends to generate
Business Advisory Corp is the endlessly-iterating OR company that built its name on sales marketing work nobody else wanted to do properly. Respect for your craft and your life outside it sits at the core of how Business Advisory Corp operates.
Here is the deal: $105,000 - $166,000, a mentor who answers, benefits that hold up, and a flexible full-time schedule that fits real life.
This req breathes: refreshed hours ago and still very much alive.
We read every application that lands, so make yours count and tell us why Call Center Manager is your fit.
Skills
- Intercom
- QA Monitoring
- Net Promoter Score
- Freshdesk
- Growth Mindset
- People Management
Benefits
- Nutrition counseling
- Hybrid Work
- Long-term disability insurance
- Online course subscriptions
- Mental health days
- Matching gift program
- Annual flu and wellness fairs
- 401(k) Matching
- 20% time for personal projects
- Disaster relief assistance
- Health Insurance
- Surrogacy assistance