The Role
This senior Agile Coach position is ideal for someone ready to take on more responsibility and ownership. This senior role pairs a $71,000 - $105,000 salary with hands-on ownership, a collaborative team, and clear opportunities to level up.
Key Responsibilities
- Run point on general incidents until they're truly resolved
- Read between the lines of what Buffalo customers actually need
- Map the handoffs between NY teams so nothing falls in the cracks
- Build and sustain strong working relationships across departments
- Spot the Buffalo pattern in feedback before it becomes a complaint
- Contribute to process improvements that boost efficiency and reduce waste
- Resolve customer concerns with patience and a focus on outcomes
What You'll Bring
- Pattern recognition earned across many general engagements
- A NY sensibility, or genuine curiosity about this market
- Clear thinking under the kind of pressure Buffalo, NY deadlines bring
- Comfort owning general decisions in a NY market
- Demonstrated calm when a Buffalo, NY client changes scope mid-stream
- The grit to debug at 4pm on a Friday without complaint
Equal parts laboratory and workshop, Industrial Solutions Corp builds make-it-better general products that hold up far beyond the borders of Buffalo, NY. Every voice in the NY office gets airtime, especially the ones still finding their volume.
The $71,000 - $105,000 we offer comes attached to mentorship, a clear ladder, real benefits, and flexible temporary days you can plan around.
Updated on the spot, the Industrial Solutions Corp hiring team is reviewing in real time.
Your Coaching story isn't finished, and the next chapter might be an Agile Coach role here.
Skills
- Creativity
- Process Improvement
- Decision Making
- Critical Thinking
- Mentoring
- Cultural Awareness
- Growth Mindset
- Stress Management
- Facilitation
- Coaching
- Resilience
- Interpersonal Skills
Benefits
- Student loan repayment assistance
- Roth 401(k) option
- Snacks and Beverages
- Bike-to-work program
- Recreation Area
- Paid vacation days
- Mental health days
- Long-term disability insurance
- Emergency savings program
- Generous paid time off
- Global mobility program
- Online course subscriptions